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webfact

Who is lying? What to do if you deposit 80,000 baht in the bank but they tell you after it was only 40,000....

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Who is lying? What to do if you deposit 80,000 baht in the bank but they tell you after it was only 40,000....

 

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Picture: Thai Rath

 

CHAINAT: -- Thai Rath reported on a case in Chainat in central Thailand where an employee of a pet shot brought money to a bank to deposit.

 

The employee and the owner were adamant that they had deposited 80,000 baht but when the balance was checked later only 40,000 had been added to the account.

 

The bank in question - unusually named as Kasikorn in this case - has promised to cooperate with investigators after the bank teller was seen on CCTV putting the money into two piles.

 

One pile was put in a counting machine, the other directly into a draw.

 

Pet shop employee Wachira Ariyapongkorn, 41, had appealed to the government's Damrongtham center last week following the deposit that was made in April.

 

The pet shop owner Saisunee Oopetch was adamant that she had given Wachira 80,000 baht and he was equally sure he had handed over the full bundle to the teller at Kasikorn.

 

They demanded to see CCTV footage that did not confirm one way or another what had happened.

 

Police who have received the complaint said there were two piles of money because some was in just a few 500 baht notes and could be counted quickly without the necessity of putting it in a counting machine. The rest was in 1000s that went in the counting device, they said.

 

The case is further complicated by a claim from the pet shop that there had been a previous mistake made at the bank. On that occasion it had all been settled amicably when 110,000 was brought in to deposit but only 11,000 was credited to the account.

 

Following this the owner of the pet shop always checked things carefully.

 

But in the latest case the bank initially refused to do anything.

 

Now that Damrongtham and the police are involved Kasikorn have backed down and issued an official letter saying they intend to comply fully with investigators' requests.

 

Source: Thai Rath

 
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-- © Copyright Thai Visa News 2017-06-23

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Is this a new scam......don't people check their accounts after deposits are made.....?

Always insist on a counting machine or open, visible manual counting, to check money when large deposits are made......

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didnt the man check the amount on the deposit receipt or even watch her count it, you never simply ignore everything when depositing money especially in Thailand.

 

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And another reason to not put to much into banks here in Thailand.

What was the proposed amount they want for the new 10 year visa 5,000.000 baht.

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One reason why I keep the minimum here, some Banks cannot be trusted. When buying a house 5 years ago I transferred a lot of money at 50 baht to the pound, they hung onto the transfer for a couple of days before putting it into my account until the rate went down to 49, leaving me 40k lighter. No amount of complaining did any good at all. On a prior occasion they reversed the process giving me the lower rate when they received the money different to the higher rate they day it went into the account. I no longer use that Bank, or swift to do the transfers.

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I have never had a time when they did not use a counting machine for amounts over 10K baht. They usually do it twice to confirm and show you the readout before any deposit is processed. Pay attention.

 

Funny thing is once I brought in about 400 baht in various coins and they did not have a machine, they called in 4 girls from the back to manually count it all...later they told me next time to count it beforehand and just tell them how much it was....5555

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If I deposit money I get a stamped receipt. The indicated sum should always be controlled.

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I had a similar incident years ago at Kasikorn Bank, in Bangkok. Thankfully the missing amount was much less. They had actually already credited my wife's bank account, but then changed the deposit amount after. Meeting with the bank manager was a waste of time, he merely wanted to project his perceived superiority. Closure of the account followed rapidly, as I did not want to leave my, or my wife's funds, in a crooked institution, Went across the road and opened an account at Bangkok Bank, who have been great for the 17 years since.    

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7 minutes ago, tomacht8 said:

If I deposit money I get a stamped receipt. The indicated sum should always be controlled.

No guarantee in my experience.

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1 minute ago, neverere said:

No guarantee in my experience.

If you immediately notice the error, a cash check can be carried out.

Later complaints are more problematic.

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47 minutes ago, webfact said:

 

Police who have received the complaint said there were two piles of money because some was in just a few 500 baht notes and could be counted quickly without the necessity of putting it in a counting machin

 

IME, They always use the counting machine. Even for a small amount of bills. Somebody's trying to pull a fast one.

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51 minutes ago, webfact said:

Following this the owner of the pet shop always checked things carefully.

Apparently not!

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46 minutes ago, ChrisY1 said:

Is this a new scam......don't people check their accounts after deposits are made.....?

Always insist on a counting machine or open, visible manual counting, to check money when large deposits are made......

 

Agree, I check everything carefully. My Thai adult son also, and he's had nasty comments from the bank staff.

 

One time I was with him, he deposited cash and didn't receive a stamped signed deposit receipt, bank teller girl insisted the bank does not issue such documents. I countered by showing the signed stamped deposit slip I has just received from the next teller just 3 minutes beforehand for a different transaction.

 

Son insisted on talking to the manager. Several tellers tried to divert my son's request with comments like 'never mind it will be OK next time'. I have the bank HO number for internet banking on speed dial, I called and they quickly transferred me to the appropriate dept., and I told the HO bank guy what was happening, and he tried the same line 'never mind...'  etc.,  I insisted on speaking to a senior person and a lady came on the line, she listened carefully, perfect English and asked me to put the teller on the line.

 

Teller was told to put son's phone on speaker phone and she was obviously getting an ear full. Then teller was told to bring the manager to the phone and was told to keep the phone where it is so the customer (my Thai son) can hear the conversation.

 

Manager then sat at the desk and quickly made a copy of the deposit slip and in fear gave it to my son, then told the teller to collect her bag etc., and leave the office. Teller never seen again (at that branch). During all of this my son was using his smartphone to take photos of the staff involved.

 

I told the HO lady that son had photos, she instantly gave me her personal mobile number and said 'yes please, please send me the photos' and she sent a thank you response to my son.

 

For the next several months, every time my son or myself went into that branch the tellers quickly called the manager who came and personally sat at the tellers desk and sheepishly did the transaction.

 

My lawyer and accountant (my ex MBA student) operates a now quite large business consultancy, most of her customers are new / recent / old off shore companies, and she continuously gets new customers from good recommendations, she can tell you dozens of negative / shocking stories about unethical incidents at Thai banks.

 

On a couple of occasions she had personally taken new start up clients to a Thai bank and after 5 minutes of lack of focused service, lots of bullshxx ('it's now Bank of Thailand policy that all new accounts must have an ATM card', which is not true), insistence that customer has to sign blank forms etc., she has quickly grabbed all the forms and ripped them up and taken the client to another bank. She's a very professional and polite lady but she take no bullshxx.

 

Her advice with cash deposits is to complete the deposit slip yourself and ensure the deposit amount is written in numbers and characters, and read it to the teller when you give the teller the deposit slip and the cash.  

 

On a personal basis she does the same thing for her own deposits and also tells the teller to keep all the cash on the desk until it's all agreed by both the teller and herself. 

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How can this be simple error? If it was, it would have shown up at the end of day till check. If the till checked OK, the obvious explanation is the teller nicked it, and her dodgy actions add to that suspicion..

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Give them the cash to deposit and the bank book to update at the same time. 

 

Simple. 

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